Wine and Design Ottawa (“we” or “us”) is committed to safeguarding the personal information entrusted to us by our customers. As such, we comply with the requirements of the Freedom of Information and Protection of Privacy Act (Ontario) and the Personal Information Protection and Electronic Documents Act (Canada).
What Our Privacy Policy Covers
We value the trust of our customers and recognize that maintaining this trust requires that we be transparent and accountable in how we treat the information that is provided to us by our customers. This privacy policy describes how Wine and Design Ottawa collects, uses and shares the personal information of its customers. When we use the term “personal information” we are referring to information that is about an identifiable individual; however, “personal information” does not include business contact information or certain publicly-available information.
What We Collect
Personal information is collected when a customer supplies it to us voluntarily; for example, by placing an order, engaging with us on social media, entering a contest or subscribing to our e-newsletter.
The following are examples of the personal information that we collect in respect of our Supporters:
- contact information (including salutation, name, home and/or business address, phone number and email address)
- the type of item you purchased
- payment information (such as credit card number, expiry date, and 3-digit CVV)
- order history
- value of any purchase
Cookies and Analytics:
To better understand our customers and to improve the customer experience on our website, Wine and Design Ottawa’s website collects data using services including Google Analytics); no personal information is collected through these tools that would allow Wine and Design Ottawa to identify individuals. For more information about Google Analytics, please visit: www.google.com/policies/privacy/partners/. We also collect information about email open rates and click-through rates to determine whether the Wine and Design Ottawa’s electronic communications are effective.
When you visit our site, we may store some data on your computer in the form of a “cookie”. A “cookie” is a small piece of text that a website places in the cookie file of your browser that allows our site to recognize your personal computer the next time you visit. Cookies by themselves do not tell us your email address or otherwise identify you personally. Cookies cannot be used to run programs or deliver viruses to your computer. Your Web browser can be set to accept or reject cookies. Please note that disabling or deactivating cookies may result in a reduced availability of the functionality of our site or parts of our site may no longer function correctly.
Wine and Design Ottawa may use third parties to collect data from our website anonymously for marketing purposes (for example, advertisements). Users of our website will not be personally identified through this data and Wine and Design Ottawa does not see any data or contact information on an individual level. These third parties may include, but are not be limited to, Facebook and/or Instagram. You may tailor your privacy settings to limit the collection of personal information.
How We Share Your Personal Information
Wine and Design Ottawa shares certain personal information with Wave Payments.
The services that Wine and Design Ottawa retains with Wave Payments include but are not limited to:
- credit card processing
- completion of online sales and orders
Wine and Design Ottawa does not sell or rent its list of customers.
Consent
When a a customer provides personal information to Wine and Design Ottawa, he or she is consenting to our collection, use and disclosure of his or her personal information in accordance with this privacy policy.
Retention of Personal Information
Wine and Design Ottawa retains personal information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws.
Wine and Design Ottawa uses reasonable business practices to ensure that we have appropriate practices relating to information security and policies with respect to records retention and destruction with respect to all personal information under our control.
Contact Us
If you have any questions about our privacy or security practices, if you would like to request access to or correction of your personal information, or if you would like to opt out of receiving communications from us in the future, please contact us by email: [email protected]
Changes to this Policy
We may revise our privacy policy from time to time. You should review our privacy policy periodically so that you keep up-to-date on our most current practices. We will note the effective date at the end of each version of our privacy policy.
Last updated: December 2023